Hosted PBX Benefits
Hosted PBX vs. Owned PBX
| Features / Costs | Hosted PBX | Owned PBX |
|---|---|---|
| Up-Front Costs | Very Low | Very High |
| Support Costs | Low | Moderate |
| Costs Per Minute on Incoming Calls | Moderate | Low to Very Low |
| Share incoming phone lines | No | Yes |
| Route calls to any phone | Yes | No |
| Supports distributed employees | Yes | No |
| Scalability | Very High | Limited |
| Call capacity | Very High | Limited |
| Full feature set | Included | Expensive |
| Fault tolerant | Yes | No or Expensive |
| ACD queuing | Included | Expensive |
| Distributed administration | Yes | No |
