News

Watch out for SCAM surveys

WTC News

Alert WTC customers have let us know that the scammy survey and prize pop-up windows are again appearing with increased regularity.

If you've never seen this scam, it most commonly happens when you're about to leave a website. At that time a pop-up window will appear, with the legitimate-looking headline, "Dear WTC Communications User!" or some variant therof. You're then tempted with a prize if you'd just take a few minutes to complete a survey. Don't be fooled—this isn't us!

Canada Day Hours of Operation

WTC News

WTC Technical Support will be available by phone, email or live chat from 9am-5pm on July 2nd 2018
Our Business Offices in Perth, Kingston and Westport will be closed on July 2nd 2018.

WTC holiday hours for Technical Support and business offices

WTC News

WTC Technical Support will be staffed over the holidays and available by phone at 1-866-547-6939, email or live chat except for December 25th. Holiday hours for WTC Technical Support are:

Sunday, December 24: 9am–2pm
Monday, December 25: Closed
Tuesday, December 26: 9am–5pm
Wednesday, December 27: Normal hours until January 1st
Sunday, December 31: 9am–2pm
Monday, January 1: 9am–5pm
Tuesday, January 2: Normal hours resume

Important: Email issues with iPad and iPhone

What's New

We have become aware of an issue affecting the new iPhone and iPad which prevents some users from retreiving their WTC email. If you're experiencing this issue, you will need to disable the SSL setting on your device in order to retrieve your emails. Follow these instructions:

Phishing Alert: Don't click the link to that Google Doc!

What's New

Recipients worldwide today are discovering an extremely sophisticated phishing operation that is targeting people with emails that appear to be legitimate invitations to view Google Docs.